The Page

The Page — 10 Ways to Diagnose and Improve Your Organization and Your Life

Randy Lisk’s playbook to organizational improvement is unique because its strategies also work on a personal level, encouraging individuals to examine their personal and management effectiveness. With an engineer’s sense of clarity and logic combined with more than seventeen years of consulting — Randy has designed a no-nonsense foundation for building and sustaining an effective organization. This book does not promise “five steps to overnight success;” instead, it challenges the reader to think deeply and encourages people to create a future that can sustain challenges and inevitable change. The book can be ordered online.

Our work with clients is based on the ten assumptions outlined in The Page. Everyone does not hold these beliefs. We list them so people we work with will know what to expect from us.

About individuals:

Each individual is unique. He or she values ideas, things and people differently and responds to challenges differently. When individuals work together these differences can create chaos or synergy. 

Most people want to do well and succeed. They should have control over how they do their work, and understand why they do their work.

People choose their behavioral responses to what happens to them and are therefore responsible for their own behavior. They choose the best behavior they can think of based on internal and external motivation and their abilities. This behavior may or may not be effective.

Leadership resides in every person. It is not reserved for executives and managers. 

About the culture:

A high-trust working environment will create better short and long-term results than a low-trust working environment.

People need feedback from processes, customers, suppliers, and employees of an organization so they can improve. Facts, data and the scientific method provide feedback.  Judgment and blame are not feedback.

An organization is an interdependent system. Competition within an organization creates winners and losers, artificial scarcity, and loss. It does not help the organization. Competition between independent organizations is acceptable.

About organizations:

Every organization is perfectly designed to get the results it is getting. The root cause of over 85% of the problems experienced by organizations is found in the systems, strategies, structure, policies, procedures, culture, etc. and NOT directly due to people.

Organizations and individuals grow and prosper to the extent that they take care of and improve the assets and resources that create the results desired by the stakeholders.

An organization stays in existence because all stakeholders, including customers, suppliers, employees, owners, and the community are willing and able to continue the relationship.